Booking information

Box Office:
Monday & Friday | 9.00am – 12.00noon | + pre-show
01242 258002 |

Booking fees:
All tickets purchased in advance via the
Bacon Theatre website, by telephone or in person, will attract a £2.00 booking fee per transaction (or £1 for a single ticket purchase).  There will be no booking fee for feature films in the Bacon Theatre or on-the-door purchases. Postage will be included free of charge and you can fill your cart with as many tickets as you like and still only be charged one £2.00 transaction fee.  

Our online booking system is powered by Ticketsolve and enables a secure platform for making ticket payments via the Bacon Theatre website 24hrs/day. The system enables you the flexibility to select your seats and opt for tickets to be collected on the door, to be posted to your home free of charge, or to be printed at home.  Create a Bacon Theatre ‘member’ account by calling the box office or by signing up on the what’s on page. This will enable full access to purchase tickets, amend your details and manage preferences. 

Box Office:
Call the Box Office on 01242 258002.  
Until further notice, the box office opening hours have changed to Monday and Friday, 9.00am – 12.00noon Our friendly 24hr answering machine will be checked during box office hours and we guarantee to return all calls.  You are also very welcome to visit our box office (at the top of the stairs in the theatre foyer) in person.  Simply call to arrange a convenient time and your tickets will be made ready for collection.  The Box Office will also be open 1 hour before the start of each event.

By post:
Please send us details of your requirements, your payment (including the £2.00 transaction fee) to our postal address shown on the contact us page.

Email us at Please remember to include a contact telephone number.

We are also happy to receive bookings through fax on 01242 258007. Please also remember to include a contact telephone number.

We accept cash, cheques (made payable to Dean Close Services Ltd), postal orders and all major credit / debit cards, excluding American Express.

These apply to over 60s, students, children under 18 and UB40 holders. ID may be required. Registered disabled patrons are also entitled to a concessionary ticket, plus a second ticket for a companion to join them for the event free of charge. Please call the box office to arrange this and to discuss any specific requirements you may have.

Group discounts:
All events attract a 10% discount when 10 tickets are bought together and bespoke group discount packages may also be offered to larger groups.  Please call the box office for more details.

Theatre vouchers for the Bacon Theatre make an ideal gift and are available in multiples of £5.00.  These may be bought by calling the box office on 01242 258002 or by clicking here.

Return of tickets:
We regret that we are unable to refund tickets unless a show is cancelled. We will try to re-sell them for you if an event is sold out.

Lost property:
Lost property found in the theatre auditorium, green room or foyer will be kept for three weeks and will then be disposed of.  Give us a call if you think you have mislaid something at the theatre.

Please note that although changes to the advertised programme are rare, some events may be subject to change at short notice.